Peugeot 308: Organisation bulletin : Commercial launch - 308 (P5)

This bulletin presents all the technical information required by authorised repairers and new vehicle and replacement parts distributors for the launch of the vehicle.

The presentation of this bulletin and its distribution are to be done by each departmental manager in the dealership :

• New vehicle sales : The sales manager must present this bulletin to all new vehicle sales staff and give them a copy
• Service : The service manager must present this bulletin to all service staff and give them a copy
• Replacement parts activity : The parts manager must present this bulletin to all parts staff and give them a copy

Main information and key points in the document : To be noted in particular.

CAUTION : Indirect tyre under-inflation detection - Reset the pressure of the tyres in the menu provided for this purpose on the multifunction touch screen whenever tyres are changed or their pressure is adjusted.

CAUTION : Urea system - Euro 6 emission control standard - The vehicle has Blue HDi engines. The fuel filler flap provides access to the AdBlue® (urea solution) filler neck. For all information concerning the urea system, refer to the Organisation Bulletin / Service News on this subject.

CAUTION : The purpose of the driving aid systems (ADAS: Advanced Driver Assistance System) is to make the vehicle safer to drive. To prevent any errors, the configuration can only be carried out automatically. The radar or camera adjustment conditions must comply with the recommended methods.

1. Presentation

1.1. Product

The 308 (P5) from the "C" segment is at the heart of the brand strategy. It is available as a 5-door hatchback (P51) and as an estate SW (P52).

It is the first vehicle to be marked with the new PEUGEOT branding (new brand logo).

This vehicle offers a range of enriched power trains that comply with the Euro 6 emission control standard.

The 2 versions are produced at the Mulhouse plant.

The vehicle is equipped with 2 new driving assistance functions and an updated manoeuvring assistance function :

• Parking assistance with 4 digital panoramic visual assistance cameras
• Active blind spot monitoring
• Collision risk alert in reverse gear

The vehicle is equipped with a new generation of I-cocpkit®, consisting of :

• A compact steering wheel (Heated compact steering wheel (Optional)
• 10-inch customisable capacitive multifunction touch screen
• Digital instrument panel 3D
• PEUGEOT i-Cockpit® Amplify (*)
• Secondary multifunction screen (i-Toggles), allowing you to personalise buttons by creating your own shortcuts
• Ergonomic and streamlined centre console

N.B. : (*) Change of ambiance inside the vehicle (lighting brightness, sound equalisation, configuration of the screens, driving mode, massage, etc.).

The vehicle is not equipped with the head-up display unit (retractable screen).

The new 308 (P5) shape changes to make a statement in the "C" segment.

308 (P51)(Hatchback) :

• One metre forty in height (20 cm less than the 308 (T9))
• A length of 4,33 m (11 cm more than the 308 (T9))
• This length creates even more space while remaining in the middle of its segment, with a length similar to the Mégane or the Golf
• A wheelbase of 2675 mm
• Latest-generation headlamps : Eco-LED on mainstream versions and Full LED fitted with Matrix beam technology on more advanced versions
• A tailgate with motorised opening and closing and hands full access (**)

N.B. : (**) : According to version.

These new dimensions also benefit the rear passengers, as they offer 30 mm of additional legroom.

308 (P52)(Estate / SW) :

• 1.44 m in height
• A length of 4,63 m( 5 cm more than the 308 SW (T9))
• This length creates even more space while remaining in the middle of its segment, with a length similar to the Mégane or the Golf
• A wheelbase of 2730 mm (55 mm more than the hatchback)

Data

Engine version	Petrol engine	Diesel engine	Hybrid engine version
weightHatchback / estate	1254 kg / 1291 kg	1343 kg / 1362 kg	1603 kg / 1633 kg
lengthHatchback / estate	4365 mm / 4635 mm
Width	2062 mm
HeightHatchback / estate	1460 mm / 1470 mm
WheelbaseHatchback / estate	2675 mm / 2730 mm
Boot volumeHatchback / estate	412 litres / 608 litres	412 litres / 608 litres	361 litres / 548 litres
Boot volume ( Folding rear seat backs)Hatchback / estate	1323 litres / 1634 litres	1323 litres / 1634 litres	1271 litres / 1574 litres

Commercial ranges : Consult the distance learning training module available on the PSA GROUP brand network training website.

Home↦ VN/VO/B2B ↦ PEUGEOT vehicle range ↦308 (P5).

1.2. Marketed range - Identification

Commercial range: model code .

Identification .

Aftersales replacement parts label .

1.3. Presentation of the vehicle

Refer to the constructor’s technical documentation :

• Presentation of the vehicle
• Presentation of equipment
• Power trains
• Tyres and equipment for winter (diesel engines)
• Tyres and equipment for winter (petrol engine)

1.3.1. Dimensions

Refer to the handbook available on the manufacturer’s aftersales documentation portal.

Miscellaneous ↦Handbook pack ↦308 (P5).

1.3.2. Electronic architecture

This vehicle is equipped with the new NEA electronic architecture.

Refer to the method : Presentation : NEA R1 multiplexed structure :

• Internal combustion engine vehicle
• Hybrid vehicle

N.B. : The ancillaries battery 2 is located at the base of the centre console, unlike the first version of the rechargeable hybrid vehicle, where the ancillaries battery 2 was located in the boot.

1.4. Accessory equipment and accessories

1.4.1. Accessory products

For detailed information about the products available, refer to the accessories catalogues on the manufacturer’s aftersales documentation portal.

Documentation ↦Accessory catalogue ↦Accessory section (Select the area in the central part of the screen).

1.4.2. Accessories diagnostics configuration

The following equipment requires configuration by selecting the customer delivery menu ; Using the diagnostic tool :

• rims / Above specification tyres, winter fit
• Trailer fuse box
• Alarm
• 5 seats can be converted to 2 seats (reversible process) (the rear seat belts not fastened warning lamps are deactivated)

1.4.3. On-board radiocommunication transmitters fitted in Aftersales with aerial outside the vehicle (EEAV)

Recommendations/precautions : Guide for installation of the on-board radiocommunication transmitters fitted in Aftersales with aerial outside the vehicle (EEAV) .

2. Aftersales domain training courses

2.1. Distance learning modules

The distance learning modules (FADs) are available on the website dedicated to the training courses of the PEUGEOT, CITROËN and DS Brand networks.

Home ↦Aftersales ↦New ↦308 (P5) ….

2.2. Attended training courses

Attended training courses have been organised for the launch of the vehicle.

2.3. Hand-down kit

No hand-down kit is provided for this vehicle.

3. Aftersales documentation

The vehicle’s technical documentation can be consulted on the manufacturer’s Aftersales documentation portal :

• 1 month before the commercial launch : For the replacement parts catalogue, the new vehicle preparation and the initial principles of operation
• From the first commercial launch : For the repair methods and the repair time schedules

4. Diagnosis

As for all vehicles, the diagnostic tool must always have the latest update :

• Installation of the latest version
• Weekly check and installation of the latest updates via the internet

4.1. Diagnostic aids

The "Diagnostics aids", the tables of fault codes and the principles of operation can be consulted on the manufacturer’s Aftersales documentation portal.

Enter the VIN of the vehicle.

Documentation ↦Diagnosis (Left-hand menu) ↦ Function (Select the desired function in the central part of the screen) ↦ Diagnosis (Tab at the bottom of the screen) ↦ Pre-diagnosis.

These documents provide the following information :

• The customer symptoms and the processing methods
• The fault codes of the ECUs
• The suspect areas thought to be the cause of the fault

4.2. Diagnostic socket

Refer to the method : Diagnostic socket .

5. New vehicle preparation and static presentation of the vehicle (showroom mode)

5.1. New vehicle preparation

Observing the methods below makes it possible to perform the new vehicle preparation :

• Technical and aesthetic preparation of the vehicle
• Deprotection of new vehicles
• Check of the ancillaries battery
• Position of the shunt for vehicle configuration to customer mode
• Safety and cleanliness precautions and recommendations
• Instructions for use of the MIDTRONICS battery tester

N.B. : The new vehicle preparation must always be carried out using the diagnostic tool connected to the vehicle and connected to the Internet.

The main steps of the new vehicle preparation are :

• The vehicle conformity check
• The vehicle equipment conformity check
• Bringing the vehicle to electronic conformity using the diagnostic tool including the 12 V battery check
• The technical checks such as the checks under the body and under the bonnet (***)
• The operational checks (lighting, heated seats, telematics, etc.) (***)
• The road test (***)
• The exterior deprotection and aesthetic preparation (Refer to the maintenance tips specified in the section "Handover of the vehicle")
• The interior deprotection and aesthetic preparation

N.B. : (***) According to the countries of sale of the vehicle.

The "Customer delivery" menu accessible from the diagnostic tool is used to carry out :

• New Vehicle Preparation
• The accessory equipment operations (Installation of the towbar, etc.)
• Measuring of the state of charge of the 12 V battery

5.2. Static presentation of the vehicle (showroom mode)

CAUTION : The vehicle must be set to showroom mode after the new vehicle preparation and the positioning of the shunt to the customer configuration.

The showroom mode makes it possible to enhance the vehicle displayed in the new vehicles showroom. The vehicle must be set to showroom mode by the new vehicle distributor :

• The built-in systems interface is set to showroom mode via the diagnostics menus ; Using the diagnostic tool
• The use of a special electrical harness is no longer necessary
• A single recommended mode : Retaining of the 12 V battery in the vehicle

N.B. : Refer to the organisation bulletin which covers this subject.

This equipment can be seen in the catalogues on the manufacturer’s Aftersales documentation portal : Organisation ↦Garage equipment catalogue ↦Diagnosis / Electricity group ↦Stabilised supply.

Details of the operations to be carried out to configure the vehicle to showroom mode are available on the manufacturer’s Aftersales documentation portal : Static presentation of the vehicle : Configuration to showroom mode .

6. Maintenance

CAUTION : During servicing operations, check the engine coolant level and top it up, if necessary.

The maintenance conditions are described in the servicing schedule taken from the manufacturer’s Aftersales documentation portal and given to the customer on handover. The information relating to the maintenance conditions is available on the manufacturer’s Aftersales documentation portal.

Enter the VIN of the vehicle ↦Documentation ↦Technical documentation ↦Maintenance - Service schedules.

6.1. Configuration of the servicing schedule

On the diagnostic tool, the "Maintenance" menu permits access :

• To the servicing operations
• To the maintenance operations
• To the 12 V battery state of charge measuring operation
• The frequency of the servicing depends on the countries and the conditions of use. Refer to the organisation bulletin which covers this subject

6.2. Resetting of the service indicator

"a" Zero reset switch for the function selected (Service indicator or trip meter).

Maintenance indicator reset procedure (Using the lighting stalk zero reset switch) :

• Switch off the ignition
• Press and hold the lighting stalk zero reset switch(at "a")
• Switch on the ignition : The distance recorder display begins a countdown
• When the display indicates "=0" : Release the button ; The spanner symbol disappears

For more information about this function, refer to the handbook on the manufacturer’s Aftersales documentation portal.

Documentation ↦Technical documentation ↦Miscellaneous ↦Handbook pack.

6.3. Reinitialisation of the indirect tyre under-inflation detection

Whenever a tyre is replaced or the pressure is adjusted, reinitialise the indirect tyre under-inflation detection function .

7. Repair

7.1. 12 V battery disconnection - reconnection operations

CAUTION : For vehicles fitted with the Stop and Start function, use genuine batteries to protect their service life.

Operations to be performed : Before disconnection and after reconnection of the ancillaries battery .

7.2. Body repair

7.2.1. Structure repair

Refer to the methods :

• Body presentation
• Removal - refitting: bodywork components

7.2.2. Repair of exterior equipment

Refer to the methods :

• Body presentation
• Removal - refitting: equipment

7.3. Mechanical repair

Refer to the methods :

• Mechanical presentation
• Removal - refitting: mechanical components

7.4. Repair of equipment

Refer to the methods :

• Presentation of equipment
• Removing - refitting: equipment

8. Lifting - Immobilising - Towing

8.1. Lifting - Lifting - immobilising the vehicle

Refer to the method : Lifting - immobilising the vehicle.

No special feature for this vehicle.

8.2. Vehicle towing

CAUTION : Do not forget to remove the very cold climate screen when towing, when the temperature is higher than 10°C or for speeds higher than 120 km/h.

Towing is by means of the "towing eye" installed under the boot floor :

• When the vehicle is towing another vehicle : Unclip the cover located on the right of the rear bumper and screw in the towing eye
• When the vehicle is towed by another vehicle : Unclip the cover located on the right of the front bumper grille and screw in the towing eye

The service manager must inform the roadside assistance providers to which they subcontract roadside assistance and towing of the special features of vehicle.

Refer to the method : Towing and lifting the vehicle.

8.3. Towbar

To find out the characteristics concerning the vehicle weights (MTRA, MTAC, MMR), refer to the handbook on the manufacturer’s Aftersales documentation portal.

Documentation ↦Technical documentation ↦Miscellaneous ↦Handbook pack.

9. New tools

CAUTION : Use the appropriate tools and sleeves for the electrical harnesses with reduced diameter strands of 0,13 mm².

A lot of tools have been carried forward. The new special tools needed for the repair and maintenance of the vehicle are the following :

• Beam setter for adjusting Matrix beam headlamps (Update of the existing tool with integration of the P51 and D41 special features)
• Adjustment targets for the digital panoramic visual assistance cameras (360°)
• Radar support and target

10. Warranty

No special feature for this vehicle.

11. Recall campaigns

No special feature for this vehicle.

12. Escalation of customer incidents

Refer to the document "Organisation bulletin: feedback to customers" for the vehicle.

Manufacturer’s Aftersales documentation portal : "DOCUMENTATION" tab ↦Vehicle / General ↦Repair procedures ↦Data - Identifications.

13. Technical assistance

The "Dealer Issue Detection Assistance" (DID-A) is used to contact technical assistance.

Observe the DID standards (Manufacturer’s Aftersales documentation portal : "Incidents-Assistance" tab ↦DID practical information ↦DID standards) :

• Relevance standard
• Quality standard

N.B. : Refer to the organisation bulletin which covers this subject.